Treasure Chest Counselling Privacy Policy

Privacy Policy

We collect  personal information from our site visitors, such as email, name, IP addresses, billing details. Collected information may be provided by the visitors and users of our website or collected automatically through our monitory tools.


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

Our processes  for collecting data is collecting our site visitors' personal information. For example, when clients sends us a message through a contact form, when they purchase a product in our store, or when they subscribe to our newsletter.

Example:
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect site visitors' personal information (PI). For example, we might collect email addresses for our marketing campaigns, or addresses for shipping purposes. 

Example
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

How we store and use your personal information that we've collected. We inform our site visitors of the website if, when and how such information is shared or with legal enforcement agencies, according to relevant local regulations.

Example:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, PayPal, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with your site visitors?

We communicate (e.g. email, text message, etc.,) and for what purposes (e.g. marketing campaigns, promotions, updates, etc.). We contact site visitors by using personal information collected on our website and how they can opt out of receiving such messages.

Example:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How our cookies and other tracking tools are used?

If your website tracks personal information through the use of cookies, for example, we must make this clear to your site visitors. Be clear about what tracking tools (e.g. cookies, flash cookies, web beacons, etc.,) your website employs, what personal information they gather and why they are being used.

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilizing other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.

 

How can you  withdraw their consent?


If you don’t want us to process your data anymore, please contact us at 07762002934 or send us mail to at maria’treasurechestcounselling.co.uk.

Privacy policy updates

We  inform our users about our ability to change or update our site's privacy policy.

Example:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

Provide valid addresses/channels in order for our users or site visitors to be able to contact us. 

Example
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at maria’treasurechestcounselling.co.uk or send us mail to: at maria’treasurechestcounselling.co.uk

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